Our team at Arthritis, Rheumatic, & Back Disease Associates is working extremely hard to meet your needs during this very difficult time.
In order to ensure the health and safety of all our patients, providers, and staff – we will be transitioning most appointments to a new video-based visit (also called an “eVisit”).
eVisits are fully secure video/audio real-time interactions between YOU & your ARBDA Physician.
However, we are happy to see you in the office if you prefer or need any type of procedure, infusion, injection(s), or ultrasound study.
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IF YOU HAVE A PREVIOUSLY SCHEDULED FOLLOW-UP VISIT
You will be receiving a call to see if you’d like to convert your appointment to an eVisit (so you can remain at home).
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IF YOU HAVE A NEW ISSUE/SYMPTOM
Please call our office to schedule an eVisit to discuss this concern with your physician at your convenience.
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IF YOU WOULD LIKE MEDICATION REFILLS OR TO DISCUSS TEST RESULTS
the eVisit is an ideal tool for addressing these types of needs, feel free to call us to schedule at your convenience.
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NEW PATIENTS OR ANNUAL CHECK-UPS FOR OSTEOPOROSIS
The eVisit is an ideal tool for addressing this disease process while also keeping everyone safe during this tumultuous time.
You MUST have a computer (home desktop or laptop) OR a smartphone with a camera (any version of iPhone will work, for example) and one of the following web browsers installed.
Once scheduled, you will receive instructions for accessing your appointment via e-mail and/or text. Additionally, you will continue to receive the automated reminders to confirm your appointments.
The most important thing to keep in mind is — Don’t feel overwhelmed by this shift in how you interact with our office. We are here to help – and will make sure that you receive the care that you need. We wish you only good health and safety during this most challenging time. For it’s only by working together – that we can truly overcome even the most insurmountable challenges.
All the Best,
Your ARBDA Physicians
GETTING STARTED FOR PATIENTS
HOW TO CHECK IN FOR YOUR VIDEO VISIT
CALL TIPS
Have a good internet connection
Restart your device
before the visit
Use the Start Test button in the waiting room
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