Triage Coordinator

What You’ll Be a Part of: the ARBDA Culture

Arthritis, Rheumatic and Bone Disease Associates (ARBDA) is one of the largest, most experienced, and Top-Rated rheumatology practices in the nation. Established in 1974, we have been caring for patients for close to 50 years. ARBDA has grown from a single office to 6 offices throughout south and central New Jersey and employs over 100 employees and growing. Our team is dedicated to diagnosing, treating, and medically managing arthritis, inflammatory and autoimmune diseases and Osteoporosis. Our mission is that we strive to continually build relationships with our patients and their families through treatment, education, and advocacy while maximizing their quality of life.

At ARBDA everyone has an opportunity to make an impact and put their skills and interests front and center. We are growing and want you to join our supportive culture and make your mark! Our team of doctors has an unwavering compassion for our patients and our employees. Be a part of something big!

What You Will Do:

The Triage Coordinator assesses patient needs and answers questions over the telephone.

• Answers all triages for assigned providers.
• Present information to physicians in a professional manner.
• Responds to all patients’ messages from practice voicemail.
• Responds to telephone questions from patients, labs, other doctor’s offices.
• Processes prescription requests from physicians, billing and precertification departments.
• Research questions, issues and problems from voicemail messages and patient telephone calls for physician review and action.
• Requests lab and test results from patients, doctor’s offices.
• Responds to triage messages received via EMR from physicians and coworkers.
• Process Oral Medications authorizations

What You’ll Have:

• High school diploma or GED.
• EMR experience
• Experience in a healthcare setting
• Strong knowledge of medical terminology.

Benefits You Will Receive:

ARBDA’s programs reflect our continued commitment to our employees. We take pride in offering a competitive benefits package including health, dental, life, and long term disability insurance. We offer a 401K plan with a company contribution.

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